Michigan Nursing Home Administrator (NHA) Practice Exam

What must be documented to support disciplinary actions in a health facility?

1. Personal opinions

2. Staff complaints

3. Consistency and well-documented evidence

4. Training sessions attended

The correct answer is: Consistency and well-documented evidence

To support disciplinary actions in a health facility, it is crucial to have consistency and well-documented evidence. This documentation serves as a foundational element to ensure that the discipline is justified, fair, and in accordance with established policies and procedures. It helps protect the facility from potential legal repercussions and ensures that any actions taken are based on objective criteria rather than subjective opinions. Having consistent documentation, such as records of performance issues, incidents, previous warnings, and any relevant interactions with the employee, reinforces the rationale behind the disciplinary measure. This not only aids in defending the decision if it is later challenged but also helps in demonstrating that similar standards and processes were applied uniformly across all staff members. By ensuring that documentation is thorough and reflective of the situation, administrators uphold the integrity of the disciplinary process and foster an environment of accountability and professionalism within the facility.